Common questions from Kiwis about our tallow balms, Reviana eye cream, and eczema-friendly skincare.
Tallow is rendered grass-fed beef fat โ and its fatty-acid profile is remarkably close to your skin's own natural oils. That's why tallow moisturisers absorb cleanly, soothe without irritating, and work for skin types that react to plant-based creams. Every product we make is built on a foundation of grass-fed New Zealand tallow.
The base is grass-fed New Zealand tallow. Depending on the formula, we add small amounts of cold-pressed natural oils, Manuka honey, vanilla, or actives like bakuchiol (in Reviana). The full ingredient list is on every product page.
What you won't find in any PrimalPantry product: synthetic fragrance, parabens, sulphates, silicones or fillers.
Grass-fed New Zealand cattle. We render it in small batches at our Christchurch facility โ never feedlot, never imported.
Our Unscented range is genuinely scent-free. Our scented balms (Manuka Honey & Vanilla) use natural ingredients only โ soft, warm, never overpowering. No synthetic fragrance in anything we make.
Not sure where to start? Open the chat widget on any page โ our team will point you to the right product in under a minute.
Most Kiwis with eczema reach for our Unscented Tallow Balm (no fragrance, no essential oils) or the Tallow & Manuka Vanilla Honey Balm for daily soothing.
PrimalPantry is a Gold supporter of the Eczema Association of New Zealand, and our products are screened by EANZ experts for commonly flaring ingredients. We always recommend a patch test first โ and our 30-day money-back guarantee covers you if it doesn't work for your skin.
Our unscented formulas use only grass-fed tallow plus minimal natural support ingredients โ no synthetic fragrance, sulphates, parabens or silicones.
Most parents reach for the Baby Body Butter or Unscented Tallow Balm for little ones. If you're pregnant or have a sensitive medical condition, we recommend a quick check with your healthcare provider โ we're not a substitute for medical advice.
Reviana is our premium under-eye and brightening cream โ same grass-fed tallow, but formulated with bakuchiol (a plant-based retinol alternative) and concentrated for the delicate eye area.
For a one-step face and body moisturiser, the regular balm is perfect. For dark circles, fine lines, or under-eye care, Reviana is the upgrade.
Yes โ the Tallow Face & Body Balm is built for both. For your face, just use a little less.
Warm a pea-sized amount between your fingertips and press into clean, slightly damp skin. Once a day for maintenance, twice for dry patches or flare-ups. A little goes a long way โ much further than most creams.
With daily use across face and any dry spots, our 120ml jar lasts most customers 2-3 months. Heavier daily users go through one a month.
Want to stock up and pay less per jar? Check out our bundles.
We dispatch within 1-3 business days. North Island delivery is usually 1-3 working days, South Island 1-2.
Free NZ shipping on orders over $75.
Yes โ we ship to Australia from our New Zealand facility. Delivery is typically 5-8 business days. Australian shipping costs are shown at checkout.
We currently ship to New Zealand and Australia only. We're working on more destinations โ join our email list (footer below) to hear when we expand.
We're online exclusive. That means you only get our products directly through this website โ no middlemen, no markups, every batch fresh from our Christchurch facility to your door.
That's on us. Message our team via the chat widget on any page (or our contact form) with a photo, and we'll send a replacement straight away. No return required.
If a product doesn't work for your skin, message us within 30 days and we'll refund or replace it. Skincare is personal โ we'd rather you find what works for you than be stuck with a jar.
Yes โ our bundles save you on per-jar pricing, and we run occasional promotions for our email subscribers. If you saw a promo on social media that isn't applying at checkout, contact us and we'll sort it out.
Open the chat widget on any page and our team will help you choose. For an in-depth, personalised skin plan, you can book a separate consultation with Jordana, a registered naturopath โ she runs an independent service we partner with for customers who want a tailored approach.
